Our Travel Experts

Jim Friedlander, President, oversees all aspects of the company’s operations. His over 30 years of global business experience ... More


Jim Friedlander, President, oversees all aspects of the company’s operations. His over 30 years of global business experience as an international banker and management consultant have been vital to Arrangements Abroad’s growing diversity of clients and programs. A graduate of Philips Exeter Academy, Wesleyan University, and Columbia Business School, Jim travels frequently to explore new cultural opportunities, and serves on the Emeritus Council of The Educational Travel Conference and the US Advisory Board of the Taj Hotel Group.
Favorite Destinations: Havana, Paris, and Suasi, Peru

Elizabeth Irwin, Secretary and General Counsel, is a member of the International Foundation of Business and Professional Women (BPW International) ... More


Elizabeth Irwin, Secretary and General Counsel, is a member of the International Foundation of Business and Professional Women (BPW International) and a representative on the United Nations Economic and Social Council. Liz traces her interest in travel to childhood years spent in Brussels. As a medieval studies major at Wesleyan University, she spent her junior year in Paris. While attending Cardozo School of Law, she interned at a Japanese law firm in Tokyo and, as a practicing attorney, served as a New Jersey Assistant Prosecutor. She is an accomplished printmaker, avid gardener, and certified yoga therapist.
Favorite Destinations: San Cassiano (Italy), Paro (Bhutan), Istanbul

Thomas Cawley, Chief Financial Officer, has served as both a corporate officer and a board member at multinational companies and local ... More


Thomas Cawley, Chief Financial Officer, has served as both a corporate officer and a board member at multinational companies and local not-for-profits for over 30 years. He received an MBA from the University of North Carolina at Chapel Hill, and did his undergraduate work at Pennsylvania State University. Formerly a heavy traveler, logging 250,000 air miles each year, Tom is happiest sailing at his family’s beach house in Connecticut.
Favorite Destinations: British Virgin Islands, Windward/Leeward Islands, Scotland, Paris

Greg Fraher, Director, Sales & Marketing, developed a passion for the travel industry after a six-week tour of Europe nearly 30 years ago. ... More


Greg Fraher, Director, Sales & Marketing, developed a passion for the travel industry after a six-week tour of Europe nearly 30 years ago. Since then, appointments in sales, marketing, operations, and senior-level management for some of the industry's most respected tour operators and specialty cruise lines have resulted in great career satisfaction and a continued wanderlust. With nearly 50 countries on all seven continents under his belt, Greg’s “bucket list” of places to explore remains lengthy nevertheless. When not planning his next adventure, he enjoys photography, good food and wine, shared experiences with friends and family, and discovering all of the great things New York City has to offer.
Favorite Destinations: New Zealand, Antarctica, Chile, Alaska, Turks & Caicos

Kate Beveridge, Sales Associate, was born and bred in the idyllic Welsh countryside, yet always yearned for a big-city life: “For ... More


Kate Beveridge, Sales Associate, was born and bred in the idyllic Welsh countryside, yet always yearned for a big-city life: “For as long as I can remember, I wanted to come to New York,” she says. After earning a bachelor’s degree in International Business Management with Travel and Tourism, Kate worked various jobs in hospitality and event planning until she finally landed a plum post at the Manhattan office of the British Tourist Authority, her most recent employer before joining AAA. Proud mother to a “beautiful daughter,” Amy, Kate is an avid British rugby and soccer fan who also enjoys tennis, hiking, and painting in acrylics. She’s traveled to many destinations, but her favorite place is still Freshwater West Beach in Pembrokeshire, her hometown.
Favorite Destinations: Australia, France, Pembrokeshire

Erin Balderrama, Vice President, Tour Operations, moved several times growing up, thereby developing an interest in travel and different cultures. ... More


Erin Balderrama, Vice President, Tour Operations, moved several times growing up, thereby developing an interest in travel and different cultures. She studied in France and has lived in England, Madagascar, and Mauritius. She has been with the firm since she received an MA in French studies from NYU, after earning an undergraduate degree in French and history from Brigham Young University. Having worked in many roles at AAA, including as a Tour Coordinator, Erin now oversees training of Operations staff, develops program itineraries, and handles logistical operations in destinations such as France, Germany, Morocco, Israel, Egypt, and India. She speaks French and would love to learn more languages. In addition to her interests in cooking and baking, she also enjoys reading, films, and music.
Favorite Destinations: Paris, Vienna, Easter Island, Glasgow

Ute Schmid Keyes, Director, Tour Operations & Development, has been a passionate globetrotter since her teens, when she traveled on a dime but with gusto, and ... More


Ute Schmid Keyes, Director, Tour Operations & Development, has been a passionate globetrotter since her teens, when she traveled on a dime but with gusto, and eager to learn about new countries, cultures, and customs. Before joining the company, she worked as Director of Operations at the Museum of Biblical Art (MOBIA) in Manhattan. Born and raised in Germany, Ute earned an MA in art history from Heidelberg University. Now at home in New York, she enjoys making German pancakes for her son on the weekends and exploring the city with him.
Favorite Destinations: Kerala (India), Cuba, Savannah (Georgia), Germany (selbstverständlich)

Teresa Gibbons, Manager, Tour Operations, grew up in the Philippines, where she first saw the world through the art and illustrations of ... More


Teresa Gibbons, Manager, Tour Operations, grew up in the Philippines, where she first saw the world through the art and illustrations of Hergé and the adventures of his iconic character, Tintin.  After attending the University of the Philippines with a degree in art history, she worked with an educational luxury cruise company first as a copywriter, later as part of the field staff, and most recently in operations and product development.  Her extensive travels as a tour director and independent traveler have taken her to Asia, Central and South America, Europe, the Mediterranean, Antarctica, and Africa.
Favorite Destinations: Weather opposites: Antarctica and the Atacama Desert

Olivia Post, Operations Manager, hails from New York’s Hudson Valley and studied art history and international relations at Tufts ... More


Olivia Post, Operations Manager, hails from New York’s Hudson Valley and studied art history and international relations at Tufts University. After various stints abroad that included everything from teaching English in Uganda, to studying Arabic at the University of Jordan, to joining an archaeology dig on the island of Menorca in Spain, Olivia spent several years in Lyon, France, working for Interpol. When she’s not traveling, she enjoys classical music, good food, skiing, and learning to play golf.
Favorite Destinations: Greece, Spain, and Penobscot Bay (Maine)

Yaneisis Infante Quintas, Manager, Tour Operations, is Arrangements Abroad’s in-house Cuba expert. With nearly two decades of tourism experience in ... More


Yaneisis Infante Quintas, Manager, Tour Operations, is Arrangements Abroad’s in-house Cuba expert. With nearly two decades of tourism experience in her native country, she creates customized itineraries on everything from Cuban architecture and performing arts to béisbol and boxeo, to leading female artists in Havana. Born in the bayside city of Manzanillo, Yaneisis studied journalism at the University of Oriente in Santiago, eventually earning a master’s degree in tourism management. After receiving a second master’s in marketing and management from the University of Havana, she spent nine years as the concierge at the Hotel Saratoga, where frequent contact with groups from Arrangements Abroad eventually led to her current position.
Favorite Destinations: France, India, the Netherlands

Heather Bartek, Director of Operations & Development, has nearly two decades’ experience in travel, including positions held at the Harvard Alumni ... More


Heather Bartek, Director of Operations & Development, has nearly two decades’ experience in travel, including positions held at the Harvard Alumni Association, Greater Boston Convention & Visitors Bureau, and Road Scholar. In addition to a bachelor’s degree in international affairs from Northeastern University, Heather has an MS in political science from Suffolk University and an MBA from Boston College, and has taught hospitality courses as an adjunct professor. A Massachusetts native who grew up partly in Syracuse, Heather is “obsessed” with football (especially a certain team whose name goes unmentioned in New York), and also enjoys theater and taking her young daughter to the beaches of Cape Cod.
Favorite Destinations: Russia, Spain, Mexico

Elizabeth Viliani, Manager, Operations, says her love of travel was forever fused when she landed a sales job with CIGA Hotels, the Italian ... More


Elizabeth Viliani, Manager, Operations, says her love of travel was forever fused when she landed a sales job with CIGA Hotels, the Italian luxury hotel company. "Their hotels were the stuff of fantasy and legend," she recalls, "from a 14th-century Doge's palace in Venice to Robert Browning's country house in Asolo—the trysting town made famous by [actress] Eleonora Duse's affair with [poet] Gabriele DeNunzio." When CIGA was acquired by Starwood Hotels, Elizabeth added even more \"amazing\" properties—including a tented desert resort outside Dubai and a Frank Gehry masterpiece in Rioja, Spain—to her portfolio. She hopes to bring her past experiences to bear on the programs she designs at Arrangements Abroad. When she's not traveling, you can find Elizabeth walking her dog Pluto in Central Park, reading mystery novels, watching classic films, or searching flea markets for vintage jewelry.
Favorite Destinations: Florence, Dordogne, Morocco, and Yucatan

Francesca Commisso, Manager, Tour Operations, is originally from Reggio Calabria, a historic city perched at the toe of Italy’s boot. While ... More


Francesca Commisso, Manager, Tour Operations, is originally from Reggio Calabria, a historic city perched at the toe of Italy’s boot. While pursuing a a graduate degree in economics and tourism, she worked as a tour guide in her hometown, taking travelers to admire the Riace Bronzes and other legendary sights, and also spent several months employed at a resort in Marsa Alam, Egypt, a Red Sea resort town and divers’ paradise. Nowadays Francesca lives happily with her husband in New York City, where she enjoys visiting gardens, reading travel literature, and exploring rooftop bars, former speakeasies, and other interesting places to take visiting family and friends.
Favorite Destinations: Panarea (Aeolian Islands), France & Germany

Cathy Farber, Vice President, Marketing & Communications, considers it no coincidence that she hails from Rochester, New York, where George Eastman pioneered ... More


Cathy Farber, Vice President, Marketing & Communications, considers it no coincidence that she hails from Rochester, New York, where George Eastman pioneered popular photography as the founder of Kodak. She has a BFA in communications from Parsons School of Design and over three decades of experience in marketing, graphic design, and digital communications. As leader of Arrangements Abroad’s communications and social media team, she is laser-focused on building the company’s presence across multiple platforms. When not tweeting, Facebooking, Instagramming, or hunting for the ultimate image to define an AAA trip, she can be found on the doubles tennis court. Her ultimate dream trip would be to attend all four Grand Slams in one year.
Favorite Destinations: Lake Como, Monaco, the Galápagos Islands

Gloria De Luca, Vice President of Communications, has over 20 years’ experience in the travel industry, including positions with Air France and ... More


Gloria De Luca, Vice President of Communications, has over 20 years’ experience in the travel industry, including positions with Air France and Cunard Line. Since 1997 she has overseen brochure design and production at Academic Arrangements Abroad, as the company’s direct mail and digital promotions have evolved to meet new levels of technology and the needs of our growing client list. Gloria has undergraduate degrees from the University of California and University of Paris, and a master’s in art history from Hunter College. Born and raised in California, but now 30 years in Manhattan, she considers herself an official New Yorker. She enjoys traveling whenever possible, especially to any place with camels or elephants.
Favorite Destinations: France, Greece, Iran, India

Sara Welch, Communications Manager, grew up in Greenwich Village and Princeton, NJ, the daughter of bohemian, broad-minded parents. In ... More


Sara Welch, Communications Manager, grew up in Greenwich Village and Princeton, NJ, the daughter of bohemian, broad-minded parents. In high school, she discovered Brazil on a study-abroad program and fell in love with the country, returning for extended periods in college and graduate school. A Phi Beta Kappa graduate of the University of Virginia, she earned a master's degree in Latin American studies from NYU before eventually landing a job as a staff writer for a travel-trade magazine that enabled her to spend a decade roaming the world from Brussels to Borneo and writing on the side for The New York Times, National Geographic Traveler, and Four Seasons magazine. She is a past president of the New York Travel Writers Association.
Favorite Destinations: Abu Simbel, Chiang Mai, Petra, Rio de Janeiro

Ingrid Ahlgren, Writer, was born in Asia and has been traveling ever since. As a writer and editor for Academic ... More


Ingrid Ahlgren, Writer, was born in Asia and has been traveling ever since. As a writer and editor for Academic Arrangements Abroad, she works primarily on the firm’s website, blog, and social media efforts. In the past, Ingrid has been a researcher at National Geographic Traveler magazine in Washington, DC, and a writer for Vault.com in New York. She has an MA in journalism from the University of Missouri-Columbia, an MFA in fiction writing from the University of Virginia, and an undergraduate degree in comparative literature from Brown University. The mother of a young child, Ingrid has limited free time, but she enjoys practicing yoga, reading, and writing fiction.
Favorite Destinations: Easter Island, Cartagena, Moorea (French Polynesia)

Nicole Markley, Client Services Manager, has more than 10 years of project management experience. She started in the Operations department ... More


Nicole Markley, Client Services Manager, has more than 10 years of project management experience. She started in the Operations department designing and executing travel programs, and now manages the dynamic customer service team. Nicole grew up surrounded by her Swedish heritage in the Midwest. After earning a bachelor’s degree in Political Science and Global Studies, she moved to New York to serve with AmeriCorps’ City Year New York chapter, followed by six additional years on staff, and then two years of freelance event production. Nicole and her husband live in Brooklyn and are avid do-it-yourselfers. Nicole takes delight in travel, social/ballroom dancing, cooking and eating healthy, and serves as the Board President of the Greenpoint-Williamsburg CSA (farm share co-op).
Favorite Destinations: Chiang Mai (Thailand), Hjo (Sweden), Turtle River Lake (Minnesota)

Katie Schorr, Assistant Manager, Client Services, got bit by the travel bug at age 14, when a school exchange program sent the Seattle native to ... More


Katie Schorr, Assistant Manager, Client Services, got bit by the travel bug at age 14, when a school exchange program sent the Seattle native to China for two weeks. After graduating from the University of Washington in just three years, she spent several months traveling solo through Eastern Europe and Italy. When not advising Arrangements Abroad travelers on programs to best suit their interests, Katie can be found attending live music and theater performances, trying new recipes and restaurants, or planning her next adventure—even if it’s within the city.
Favorite Destinations: Hong Kong, Croatia, Washington’s Olympic peninsula

Grace Song, Client Services Associate, is originally from Seoul, South Korea and moved to New York when she was 12, by way of Southampton, ... More


Grace Song, Client Services Associate, is originally from Seoul, South Korea and moved to New York when she was 12, by way of Southampton, England. Her early exposure to diverse cultures and languages laid the foundation for her interest in the world around her – spaces both man-made and natural, the people who occupy them, and how to create more livable, happy, and healthy cities. While earning a bachelor’s degree in urban studies from Bryn Mawr College, she studied abroad in Copenhagen and backpacked around Europe, volunteering at organic farms and eco-friendly housing complexes. When not dreaming about her next adventure, she enjoys yoga, experimenting with healthful recipes, and visiting art museums and galleries.
Favorite Destinations: Granada, Spain; Prague, Copenhagen

Christine Echeverri, Client Services Associate, grew up in Panama City, a dual U.S.-Panamanian citizen by virtue of her birth in the Canal Zone. ... More


Christine Echeverri, Client Services Associate, grew up in Panama City, a dual U.S.-Panamanian citizen by virtue of her birth in the Canal Zone. Always striving to better herself, she studied marketing and advertising at night while working full time in retail and finance, and eventually moved to Portugal to earn an MBA from the University of Porto, where she had the opportunity to travel across Europe and sample local specialties in every place she visited. Fluent in Portuguese, Spanish, and English, Christine has many years of customer service and account experience with different brands. She is also an animal lover who spends her spare time taking care of assorted cuddly canines.
Favorite Destinations: Porto, Madrid & Budapest

Deirdre Sheridan, Client Services Coordinator, hails from a small town in New Jersey, where she developed a passion for travel during summer road ... More


Deirdre Sheridan, Client Services Coordinator, hails from a small town in New Jersey, where she developed a passion for travel during summer road trips with her family to unique places in Canada, California, and everywhere in between. Inspired by a family trip to Iowa themed around the painter Grant Wood, Deirdre went on to major in art history and English at Kenyon College in Ohio. She studied abroad at the University of Exeter in southwestern England, where she drank in the locations and landscapes that had inspired much of her favorite literature and got to see 20 Shakespeare productions in one year. In her spare time, Deirdre enjoys cooking, baking, reading, and visiting museums in and around New York City.
Favorite Destinations: Galway, Ireland; Cornwall, England; Bar Harbor, Maine

Celia Goble, Client Services Associate, was born and raised in the suburbs of Washington D.C. Weekends spent at the Smithsonian museums ... More


Celia Goble, Client Services Associate, was born and raised in the suburbs of Washington D.C. Weekends spent at the Smithsonian museums exploring cultures around the world inspired her to embark on her own adventures after high school. She studied abroad in Estonia, France, and Italy before finally earning her undergraduate degree in art history from New York University. She then took a couple of years off from her studies, traveling and working in a winery before returning to Duke University to complete a master’s degree in religion. Celia worked as an educator and tour guide at various museums, most recently the Intrepid Sea, Air & Space Museum. She enjoys exploring new places in and outside of the city whenever possible.
Favorite Destinations: Scotland, Estonia & France

Vincent Jansen, Client Services Associate, credits his multicultural upbringing with his facility for working with Arrangements Abroad’s ... More


Vincent Jansen, Client Services Associate, credits his multicultural upbringing with his facility for working with Arrangements Abroad’s guests. Born in the Netherlands to a French mother and a Dutch father, Vincent grew up just minutes from the borders of Germany and Belgium. As a child he traveled all over the continent with his family, visiting such uncommon destinations as Communist-era Yugoslavia and Hungary and seeing the stark contrast between East and West Berlin just days after the fall of the Berlin Wall. “I still have a huge chunk of the wall that I knocked out myself,” he says proudly. Vincent moved to the New York area after graduating from university with a journalism degree. In his spare time he enjoys watching documentaries and seeing live music.
Favorite Destinations: Iceland, Costa Rica & the Netherlands

Ethan Long, Client Services Outreach Coordinator, was raised in sunny South Florida and earned a BA in history from Florida Atlantic University in ... More


Ethan Long, Client Services Outreach Coordinator, was raised in sunny South Florida and earned a BA in history from Florida Atlantic University in Boca Raton. He went on to teach English at a high school in Paris, where he spent his free time following in the footsteps of Hemingway through the historic hilltop neighborhood of Montmartre. “Every day there was like a festival, with vendors and performers,” Ethan says. Nowadays he spends his spare time inventing dishes that fuse the Latin American recipes he learned growing up in Miami with the fiery phos and curries of Southeast Asia, his dream destination.
Favorite Destinations: Brussels, Berlin & Paris

Nila Popal, Client Service Document and Office Coordinator, is a New York City native whose parents emigrated from Kabul, Afghanistan. Her bachelor’s degree ... More


Nila Popal, Client Service Document and Office Coordinator, is a New York City native whose parents emigrated from Kabul, Afghanistan. Her bachelor’s degree in broadcast journalism led to various writing and editing positions, most recently as a videographer for the Shirley Chisholm Project at Brooklyn College and a social media coordinator at a nonprofit arts organization. Fluent in Dari (Farsi), Nila loves exploring America\’s lesser-known cultures—an interest sparked by a visit to Lancaster, PA, where she got a taste of the Amish way of life. She also enjoys reading, watching TV thrillers, and listening to Afghan music.
Favorite Destinations: Lancaster, PA; San Francisco, CA; Toronto, Canada

Christine Pagnani, Tour Director, was born and raised on the island of Oahu, Hawaii. Before coming to Arrangements Abroad she worked ... More


Christine Pagnani, Tour Director, was born and raised on the island of Oahu, Hawaii. Before coming to Arrangements Abroad she worked for Pan American World Airways for three decades, first as an on-campus recruiter at the University of Hawaii, then as a Japanese-speaking flight attendant, and finally in sales and marketing. She leads at least eight AAA trips every year, specializing in India and other Asian destinations as well as Russia. When not on the road, Christine divides her time between homes in Hawaii and Connecticut. Her attention to detail and endearing personality have earned her the highest accolades.
Favorite Destinations: Japan for the aesthetics, India for the contrasts, Cuba for the art and architecture, Italy for the food

Brian Goyette, Tour Director, has visited over 75 countries and all seven continents. An experienced sommelier and student of art ... More


Brian Goyette, Tour Director, has visited over 75 countries and all seven continents. An experienced sommelier and student of art and design, Brian especially loves exploring the connections between gastronomy and culture. He received his culinary education at the hands of some of California's greatest chefs and wine experts, including Jeremiah Tower, former chef at Chez Panisse, Tavern on the Green, and Stars and Barbara Tropp, who has been called "the Julia Child of Chinese cuisine.
Favorite Destinations: Mali, Andalusia, Greece, and Istanbul

Clive Porter, Tour Director, began traveling on graduating from Oxford, while he decided what to do when he grew up. That was ... More


Clive Porter, Tour Director, began traveling on graduating from Oxford, while he decided what to do when he grew up. That was in 1977 and he is still traveling. Sydney and Venice vie for his favorite city though he has no intention of living anywhere but his leafy suburb in Sheffield in the north of England
Favorite Destinations: Macchu Pichu, Easter Island, Petra

Claudia Cumbo, Tour Director, was born in Milan, Italy, and has lived in Barbados since 1993. Besides Italian and English, she ... More


Claudia Cumbo, Tour Director, was born in Milan, Italy, and has lived in Barbados since 1993. Besides Italian and English, she also speaks Spanish and French. When not traveling for Academic Arrangements Abroad, she teaches Italian, takes care of tourists in Barbados, and works as a “personal assistant” for her teenage daughter, Tara. Claudia considers herself a real "foodie." She is also passionate about her family, travel, reading, and cooking, and has a natural empathy for people.
Favorite Destinations: Bequia, Saba, Thailand, Singapore, Myanmar

Richard Barcham, Tour Director, has led more than 150 travel programs to foreign destinations. He has helped blaze trails in ... More


Richard Barcham, Tour Director, has led more than 150 travel programs to foreign destinations. He has helped blaze trails in countries once unfamiliar to most American travelers, including Cuba, Estonia, Romania, Syria, and Tunisia. Richard has worked in several travel positions over a 24-year span, along with lengthy spells as a field archaeologist and a lecture agent. A native of the English seaport of Plymouth, Richard was educated at Cambridge University and Durham University, from which he has degrees in history and archaeology.
Favorite Destinations: Devon, the Hudson Valley, Nova Scotia and the Shetland Islands

Kalea Wiseman, Tour Director, is a Pacific Northwest native who graduated from the University of San Diego with degrees in ... More


Kalea Wiseman, Tour Director, is a Pacific Northwest native who graduated from the University of San Diego with degrees in political science and Spanish. As an undergraduate she spent a year abroad, studying one semester in Havana, Cuba, and the other in Montevideo, Uruguay. Prior to joining the firm, Kalea worked designing, selling, and leading educational trips to Cuba. Her favorite travel memories include hiking through the Sierra Maestra mountains in Cuba, participating in a traditional Candomble procession in Uruguay, and tango dancing in Buenos Aires.
Favorite Destinations: Havana, El Calafate (Argentina), San Diego, the Pacific Northwest

Lynda Murphy, Tour Director, is a Jersey Shore native whose curiosity and love of the outdoors inspired a two-decade career in ... More


Lynda Murphy, Tour Director, is a Jersey Shore native whose curiosity and love of the outdoors inspired a two-decade career in travel that has taken her to all seven continents while playing nearly every possible industry role: air and logistics coordinator; new destinations scout; onboard services manager; operations and programs manager; cruise and tour director; and marketing and social media expert. Lynda has led ocean and river expeditions to such remote places as Southeast Asia, Australia, Japan, Papua New Guinea, and the Arctic, as well as land-based cultural adventures to Cuba, Zimbabwe, Zambia, Madagascar, the Seychelles, Cape Verde, and more.
Favorite Destinations: Botswana, Antarctica, New Zealand

John Frick, Tour Director, has been an active traveler for three decades. His wanderlust has led him to such far-flung ... More


John Frick, Tour Director, has been an active traveler for three decades. His wanderlust has led him to such far-flung locations as Alaska, where he lived after college, and Tansen, a village in western Nepal where he served as a Peace Corps volunteer. For the past quarter-century, he has led groups on programs to the Mediterranean, Baltic region, Alaska, Central America, the Galápagos, Antarctica, the Arctic, South Pacific, East Africa, the Persian Gulf, and India. He especially enjoys family programs and sharing his expertise in stargazing and astronomy with fellow travelers.
Favorite Destinations: Greek Islands, Italy, Nepal/Bhutan, Antarctica

Antonella Miro, Tour Director, was born and raised in Belgium. A longtime resident of London, she speaks four languages (French, ... More


Antonella Miro, Tour Director, was born and raised in Belgium. A longtime resident of London, she speaks four languages (French, Italian, Spanish, and English) and is deeply involved in all aspects of philanthropy. Antonella travels often to Italy, where she has family, and Colombia, where she founded an educational program in Bogotá and participates in various humanitarian projects. She serves on the board of trustees for a British-based charity and is also quite knowledgeable about antiques, having worked at Sotheby’s for 14 years.
Favorite Destinations: South America, Middle East, Italy, Spain

Tom Ernsting, Tour Director, joined Arrangements Abroad after a 35-year career in hospitality that included global positions ... More


Tom Ernsting, Tour Director, joined Arrangements Abroad after a 35-year career in hospitality that included global positions with Hilton, Marriott International, and the Mandarin Oriental Hotel Group. As a travel director, he has escorted more than 80 groups around the world, always with an eye for truly authentic experiences. Having lived in Chicago and New York City and traveled from Vietnam to Alaska, he now makes his home in Naples, Florida, where he is the proud father of his son, Case.
Favorite Destinations: Vietnam, Marrakesh, Morocco, Iceland

Tessa Madden Pierre, Tour Director, is from the United Kingdom but for 12 years called France her home, living in Provence, Brittany, ... More


Tessa Madden Pierre, Tour Director, is from the United Kingdom but for 12 years called France her home, living in Provence, Brittany, and on the Côte d’Azur. At 19, she was bitten by the travel bug when she took off to explore Asia, particularly India and Indonesia. She started leading group land programs and small-ship cruises, eventually traveling to all seven continents and nearly every corner of Europe. Recently Tessa returned to her birthplace, an English village just south of Cambridge. With 20 years in the business, she loves sharing her passion for travel with others.
Favorite Destinations: Russia, Galápagos (Ecuador), Indonesia